The Lighthouse Approach to Expertly Managed Services
Who We Are
Lighthouse Commerce is a team of seasoned eCommerce operators, data scientists, and industry veterans from Amazon, Wayfair, and top consultancies. We have led digital transformations at scale and have driven performance for brands at all growth stages. Our white-glove service combines senior-level oversight with next-generation technology, ensuring every client achieves outsized results for their online business.
Our Services Philosophy
Expert-Led Account Stewardship
Every Lighthouse engagement is led by senior strategists, data scientists, and experienced operators. Our experts become true partners, guiding each client from onboarding and setup to optimization and finally to ongoing management.
Proactive Partnership
Our work is grounded in understanding your specific business goals, financial outcomes, and operational challenges. Lighthouse believes that true service is anticipatory, not reactive. We constantly monitor, analyze, and test, identifying both risks and opportunities before they affect your bottom line.
Customization Over Standardization
Every service engagement is different. We begin by segmenting your Amazon catalog, defining tailored strategies, and building custom roadmaps, reporting and workflows. A critical and detailed understanding of your priorities and strategy drives everything we do, from business audits to campaign design and execution.
How We Work With You
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Your account is managed by true eCommerce experts who both direct strategy and execute the details, driving measurable results for your brand.
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From initial audits to recurring business reviews, we co-create a plan with you, then measure, report, and iterate for ongoing improvement.
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Lighthouse empowers you to preview financial outcomes before changes go live. This risk-managed, “what-if” approach underpins sound decision-making.
How Our Services & Technology Combine to Maximize Your Results
Our technology amplifies what expert management can achieve. Every tactical move is supported by Lighthouse’s proprietary data science and automation, but final decisions and strategy are always guided by experienced professionals. You get a team that knows when to rely on data and when to push beyond it, keeping a close watch on everything that matters.
Humans Steer the Operating System
Senior strategists begin by working with the client to define the business objectives, segmenting product portfolios, and setting financial targets across sales, profit, or whatever goal fits into your company priorities.
The Lighthouse Operating System then optimizes ads, pricing, and inventory in real time, providing unified visibility and eliminating silos.
But our experts remain hands-on throughout, monitoring campaign dynamics, interpreting data, and making informed decisions based on real business context and our partnership with you.
Performance Monitoring Drives Transparency
Alongside Ida, our AI agent, we proactively diagnose root causes behind performance shifts and respond instantly, but never without closing the loop with our client team.
Clients receive tailored dashboards showing results, key metrics, and the recommendations of our platform. We review these together regularly.
Scenario Modeling Acts as a Collaboration Tool
We review projected financial outcomes with you before making major decisions, making every change risk-aware, collaborative and data-driven.
SalesBooster Enables Constant Adapting
Changing goals or context? Lighthouse’s SalesBooster lets us pivot quickly between profit maximization, revenue surge, or inventory reduction based on real-time market signals, each transition guided by operator judgment and confirmed in partnership with the client.